IT CONSULTING
Maximizing Efficiency with Proper Technology Implementation
The company needed to complete a complex migration on a tight deadline to avoid millions of dollars in post-contract fees and fines.
Challenge
A growing B2B platform struggled with manual operations and poor onboarding conversion.
Solution
We audited the stack, automated repetitive workflows, and introduced data-backed onboarding experiments to improve first-value activation.
Results
- Operational overhead reduced by 42%.
- Activation rate improved by 28%.
- Customer support load reduced by 31%.